FAQs

About us

How do we comply with the Child Safe Standards and have a Child Safe Environment?

Is there a minimum number of days of attendance?

What is your centre’s curriculum based on?

How do I download the OWNA Portal and App?

About our Staff

Do you have a funded three and four-year-old kindergarten program at your centres with a qualified Kindergarten Teachers?

What are the staff to child ratios?

What are the staff qualifications and are they police checked for working with children?

How do the educators guide and support children’s behaviours?

Enrolments

How early should I join the waitlist?

Can I join the waitlist if my child has not been born yet?

Do you have a Help Guide for OWNA?

Parent Info

What should my child wear to the centre?

What you need to bring for your Child?

Are meals provided at the Centre?

What happens with feeding babies?

When do children get to sleep or rest?

How would you like us to help celebrate a birthday or special event?

Why do I have to pay for public holidays?

When does my Child Transition Between Classrooms?

What are the Enrolment Terms and Conditions?

Health and Medical

What if my child has a medical condition?

What if my child has special dietary needs?

What are your Hygiene Practices?